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Fevocard

Privacy Policy

  1. When you make an order for our products and register your details, we collect your personal data to allow us to fulfil your order and to carry out activities and customer services related to your order, as well as improve our services.  We will only collect such personal data about you that we consider necessary for such purposes and such personal data may be used to verify your identity.
  2. We will not share or disclose to third parties for marketing purposes specific personal data provided by you without your consent. However, you understand and agree that we will require to disclose your personal data for the purpose of fulfilling our services to you or for compliance purposes (such as to the courier company, our vendors and to MasterCard), and where required or permitted by law or court order or regulatory directions.
  3. We will require you to provide personal data accurately and completely as indicated on the order forms or registration fields.  Where we consider that the personal data is not disclosed fully or accurately, we may refuse to provide further services to you and to terminate the order or account. Where possible, we will indicate which fields are mandatory and which fields are optional.
  4. A record of your information and details will be maintained for our business purposes such as to resolving disputes; customer handling; collecting any amounts owed to us; informing you about our products and services (where you have so opted to receive them); detecting against fraud or any other criminal activities, maintaining archives and records as may be required to fulfil regulatory or compliance requirements.  
  5. As a registered customer, we will also send to you from time to time commercial communications and marketing material relating to our products and services which we think you may be interested in via email. You may opt to unsubscribe from the email subscription at any time.

 

Personal Data Protection

For any enquiry pertaining to handling of your personal data maintained with us, you may contact us through the following channels:
 
By Email:
customerservice@ezlink.com.sg (Please indicate in the subject heading "PDPA" or "Personal Data")
 
By Hotline:
6496 8300 (Operating Hours: 8.00 am to 6.00 pm; daily except public holidays)
 
By Post:
438B Alexandra Road
Blk B Alexandra Technopark #06-08/09
Singapore 119968
Attention: Data Protection Officer

Our Data Protection Officer may get in touch with you if further information or clarifications are required.

For more information regarding our Privacy Policy, please visit here.